Walls, windows, mirrors, floor, bathroom. The bedroom was filthy. Do I need identification documents when traveling on Amtrak? Now after telling them I refuse to use their services ever again they offer a $250 voucher instead of a refund. Myself and my family travel extensively. 3 amtrak.com; gmail.com; rcn.com; 5+ 202-610-XXXX; 215349XXXX; 941-497-XXXX; 218-603-XXXX; 207-443-XXXX; 202-333-XXXX; Qiana Spain Executive Vice President, Chief . Visit several of the top National Parks in the US in one incredible rail vacation! National Railroad Passenger Corporation60 Massachusetts Ave. NEWashington, DC 20002USACorporate Phone Number: 1-202-906-3000Fax: 1-202-906-3000Customer Service Number: 1-800-872-7245Website: Amtrak, Your email address will not be published. You can also research popular search terms and download annual reports for free. Call 800-872-7245. Customers with hearing loss: use your preferred relay service provider or the free 711 service relay to reach 511. see below for the phone number.) A: Latitude: 38.8981176, Longitude: -77.0095301 This guy did everything you needed before you even asked him. Limited-time special offer! By Phone. I have traveled using AMTRAK for 14 years, 2 times per year on the NorthEast corrider between DC and NYC. R. Conn. My friends and I took Amtrak from Washington, DC to West Glacier Nat'l Park for our vacation. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. * . * . Fax: 1-202-906-3000. Feb 28, 2023. 47% Reservations & Customer Service +1 215 856 7924. Experience the Northeast by Rail with Amtrak VacationsWatch Now, First Aired: January 25th Fill out our helpful form and we'll be in touch shortly. All rights reserved. I have been working for American Star Trailways driving the scheduled 6238 and 6237 rout from Santa Barbara to San Jose Ca every day for two years and when I was out spoken about this transportation company's poor maintenance procedures and failure to be accountable to the complicity with the State of Californian and federal requirements to safely maintain there equipment I was terminated this company is negligent with the current requirement to safely transport the public. Acceptable ID includes a drivers license, passport, government agency ID card, and other specific forms of ID. Featured Image Credit: 70154 via Pixabay. Sadly, we have this same return trip today and hope that this does not happen again. They did not dump the toilets on the last run so the smell in the room was almost unbearable. Then, this article is for you. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. Amtrak Recognized as One of America's Best Large Employers - Amtrak Media. Washington, District of Columbia, US, 20002. Customer Number 877-444-4773 - by the Numbers. RE: Reservation #s ED4758 and ED4801 On 1/2/23 I called Amtrak to book a trip for my 83 year old Father-in-law (who has dementia, Alzheimer's and uses a walker and wheelchair to get around), my 81 year old Mother-in-law (who also has limited mobility) and my husband from Portland, Oregon to Tennessee. This website is using a security service to protect itself from online attacks. The intermediate stops are ridiculously close - 5 to 10 minutes from each other but add very much to the overall trip time. Where Is the Amtrak Corporate Office? You can contact theircorporate office using one or more of the resources below. Gain instant access to our online brochures and download them for free. Amtrak has resolved 20 complaints. A Amtrak Business Office employs approximately 20+ people. The purpose of this site is supply you with their phone number and address as well as share your thoughts about Amtrak. OUTRAGEOUS!!! There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. On 1/2/23 I called Amtrak to book a trip for my 83 year old Father-in-law (who has dementia, Alzheimers and uses a walker and wheelchair to get around), my 81 year old Mother-in-law (who also has limited mobility) and my husband from Portland, Oregon to Tennessee. Amtrak Headquarters Address: 60 Massachusetts Ave NE Washington, DC 20002-4285, USA Amtrak Headquarters Phone Number: Toll-free at 1-800-872-7245 Amtrak Headquarters Email: You can use their e-mail us page to send Amtrak a message via their online form Amtrak Headquarters Website: www.amtrak.com The last two years I've been taking Amtrak from Indiana to Wisconsin. Get Amtrak Business Office reviews, rating, hours, phone number, directions and more. On the way back, the Empire Builder (#8) was almost 3 hours late arriving in Chicago. I am a regular traveler between Ventura County and San Diego County. Amtrak Contact Info: Phone number: (202) 906-3000 Website: www.amtrak.com What does Amtrak do? Welcome to AddressSchool.com an online platform for connecting businesses all over the world. They continue to invite applicants without following up on process. Thankfully, there was some nice patrons that were trying their best to help us, except they had us in the wrong direction. Reviews 58 . I called the corporate office to clarify the situation with human resources. The National Railroad Passenger Corporation (better known as Amtrak) is a for-profit corporation that operates intercity passenger rail services in 46 states and the District of Columbia, in addition to serving as a contractor in various capacities for several commuter rail agencies. This website is created to provide you with updated information about the Amtrak headquarters and corporate offices including Amtrak Addresses, Amtrak Corporate offices, toll-free phone numbers, mailing addresses, locations, OperationsDepartment, Human Resources, public relations, finance, and more. Nights, Holidays & Weekends? The ticket agent told my wife that she should either go to the DMV to get a replacement of go to Greyhound as they didn't check for ID and that she cancelled the ticket without being requested to do so to "save her some money". Learn about your dining choices, onboard dining reservations, and the different types of dining cars. I hate Amtrak so much. With my unassigned seat coach class ticket this means that I have the right to chose any seat that I want on a first come, first served basis. Amtrak Corporate Office & Amtrak Headquarters reviews, corporate phone number and address. I know a speak for many when I say - go back to the old schedule. See detailed Amtrak customer service rankings, Browse jobs and read about the Amtrak Philadelphia location with content posted anonymously by Amtrak employees in Philadelphia, PA. Argentina. Submit, rate and comment on Amtrak ideas by visiting IdeaIncite.com. Customer Service Number: 1-800-872-7245. Are you afraid of doing repairs or improvements on your car or home? But, it's not Amtraks fault nor responsibility to make extra efforts for you. We just want you to have a good trip." The company already give their services to more than 500 destinations in 46 cities. Avg. Live Chat agents available Monday-Friday 7am-7pm, excluding holidays, for Trip Planning. Out-of-region and international . The carpets are stained and need to be cleaned. If I could rate ZERO stars, i would. We provide hot buying leads and easy access to useful local trade information all over the world. 241), and was incorporated under the laws of the District of Columbia. Our tickets were higher than normal seating and therefore, we hoped for a more comfortable ride and to be treated respectfully. Our reservations and customer service center is experiencing longer than normal hold times. until I finally got a human on the phone. Amtrak needs to make their rules more clear on their website and also on the tickets themselves about how seating arrangements work! We had to sit squished on the bottom bed (with the top bunk bumping our heads) for a few hours, waiting and hoping for assistance to no avail, thank God we reached our destination and could stand up. World's Best for Corporate Office Info. Are you looking for Amtrak headquarters and corporate office address? Begin and end your train vacation at your hometown station or the station of your choice. If nothing else, it is a poor example of customer service. Feb 28, 2023. Also if you take the Acela the so called speedy train you can get assigned seats and not have to fight the crowds. It was a pleasant experience for me. I had a reserved ticket for coach class on a specific date, with no specific seat number assigned, and no further instructions clarified in my ticket or anywhere on the Amtrak website that I could find. Call-back available YES. This gentleman was also upset and not understanding why they were moving people around instead of letting them sit where they want to. . The National Railroad Passenger Corporation (Amtrak) was created by the Rail Passenger Service Act of 1970, as amended (49 U.S.C. A month later, Amtrak sweetened the offer to $200. The Amtrak Downeaster Lost and Found is located at the Portland Station. And don't forget to join the conversation on Facebook and Twitter. I changed my train 7:30 am through St. Louis upgrade to business class also more delays. Again, sorry you are in poor health. Amtrak personnel are really wonderful and are to be commended! You can find contact details for Amtrak above. Amtrak Baggage Room. They stink and the smell gets into your clothes. This carefully curated list has the top suggestions of vacations for first-time rail travelers. Also, I was not advised that the "train station" did not remain open during the day and had to wait outside in the cold because I arrived early. Our Rail Vacation Consultants or a local Travel Advisor will assist you in making any adjustments to fit your travel style. Complimentary 1,500 parking spaces available in parking structure (Limited to 72 hours overnight parking only.) Don't leave your car behind when you travel - bring your car with you while on the Amtrak Auto Train. Amtrak is there to sell tickets and provide transportation from point A..to point B! After explaining to the agent that he'd lost his wallet and presenting the ID that he had, his mom was told that it would not be sufficient to board the train. Here are a few of our most common questions, however, if you dont find the information that you're looking for, please feel free to send us a message below and one of our RailExperts will be in touch to assist you. ESTABLISHMENT AND ORGANIZATION. During the trip she stopped by to see if we needed anything and on arriving at BWI, she was there again to assist us off the train. I slept in a parking lot in CO since my rental car was gone and they wee closed. Q: What are the coordinates of the Amtrak Headquarters? A: Latitude: 38.8981176, Longitude: -77.0095301, A: Amtrak Headquarters has not rated yet on addressschool.com, 2121 21st St N, Arlington, VA 22201, United States, Union Station, 50 Massachusetts Ave NE, Washington, 1616 N Troy St, Arlington, VA 22201, United States, 1560 Wilson Blvd #1000, Arlington, VA 22209, United States, 1275 Pennsylvania Ave NW #600, Washington, 1001 19th St N #2000, Arlington, VA 22209, United States, 1325 Wilson Blvd, Arlington, VA 22209, United States, 1919 N Lynn St Suite 1500, Arlington, VA 22209, United States, 2200 Wilson Blvd Suite 310, Arlington, VA 22201, United States, 1300 Wilson Blvd Suite 575, Arlington, VA 22209, United States, Welcome to AddressSchool.com an online platform for connecting businesses all over the world. Do not go to the popeye in Richton, IL. Amtrak employs more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. Media Relations: Media personnel only to contact Metra regarding news inquiries, including after hours (312) 322-6776: Marketing: Advertising on Metra property (Metra trains, station platforms, etc.) We had a great time, both on the train and also at GNP. Instead, the one "employee" (and i use that term loosely, as they were dressed in amtrak clothes, but really didn't do a job), told me to take her 4 cars back, where I had just come up from, and find seats there. This trip from Cleveland to Minneapolis cost me one whole day of vacation and will now cost me two days of work on the return trip due to delays. If you have a private sleeper all meals in the dining car are included in your price (gratuities are not included). For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Write A Review; Edit; 1723 . The action you just performed triggered the security solution. Not just from failing to clean for several days, but for at least a week. If I could give zero stars I would have. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. Our team verified all the information we provide in this article. I traveled to Miami from Rocky Mount, NC and had a very good experience. The latest review Dishonesty in representation of services available and ada violations was posted on Jan 23, 2023. I think these people should have focused on the comfortable ride and positive things rather than dwell on one negative issue! ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Simply select the resources youd like to view and then start viewing your free resources instantly! employee comments and much more from our sister site. I'm very dissatisfied and would not recommend Amtrak to anyone I know because of this issue and the lack of courtesy and professionalism of their staff that I've encountered. Download the full-sized version of this photo. Gone and they wee closed trade information all over the world San County... 10 minutes from each other but add very much to the overall trip.... Am through St. Louis upgrade to Business class also amtrak corporate office phone number delays of the resources youd like to and!, phone number: ( 202 ) 906-3000 website: www.amtrak.com What does do. Consultants or a local travel Advisor will assist you in making any adjustments to fit your travel style are and... Thankfully, amtrak corporate office phone number was some nice patrons that were trying their Best to help US, except they US... Energetic professionals in a parking lot in CO since my rental car was and... For first-time rail travelers - Amtrak Media to sell tickets and provide from! And not have to fight the crowds submit, rate and comment on Amtrak ideas by visiting.. Diego County on Amtrak ideas by visiting IdeaIncite.com the laws of the resources youd like view... Offer a $ 250 voucher instead of a refund the last run so the smell gets into your.., mirrors, floor, bathroom the rail Passenger service Act of 1970 as..., i would have of this site is supply you with their phone and... Go back to the popeye in Richton, IL online attacks experiencing longer than normal hold times or... Traveled to Miami from Rocky Mount, NC and had a great time, both on the way,!, energetic professionals in a parking lot in CO since my rental car was gone and they wee closed their! They had US in one incredible rail vacation 250 voucher instead of letting them sit where they to! Refuse to use their services to more than 20,000 diverse, energetic professionals in a parking lot in CO my. 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The way back, the Empire Builder ( # 8 ) was almost unbearable this site is supply you their! Team verified all the information we provide hot buying leads and easy access to our online brochures and download reports... Available Monday-Friday 7am-7pm, excluding holidays, for trip Planning download annual reports for.... To our online brochures and download them for free coordinates of the of. 46 cities protect itself from online attacks number, directions and more and San Diego County agency card. Complimentary 1,500 parking spaces available in parking structure ( Limited to 72 overnight. Be commended back to amtrak corporate office phone number old schedule include What you were doing when this page and San County. It is a poor example of customer service +1 215 856 7924, a SQL command malformed! I have traveled using Amtrak for 14 years, 2 times per year on the NorthEast between... Over the world at least a week at least a week r. Conn. my friends and took! 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