19333 N Freeway. I was giving a THIRD delivery date of Saturday, 8/7/21 and I was offered a $200.00 credit back to the card used during the purchase, which was the delivery fee. Skip to Content. As far as your statement about our sales people your post does not accurately reflect the titles or the process that we employee to develop our sales staff from "cash & carry" to "nursery pro" to "Landscape Designer" (which included competing the MVN Sales Academy. Gift cards/gift certificates can not replaced and refunded if lost. BBB is here to help. At this point, I can suck this up as an over price purchase and a good lesson learned. One of our first stores, Tatum has always been a popular store with our customers in the area. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. BBB Business Profiles are subject to change at any time. Design your own custom landscaping free and easy with our web app. Our future looks the same as we have always intended. This nursery will expand our reach in the area to be able to help more residents in the Houston metropolis with all their landscape needs. I gratefully appreciate Jacksons help.Also, I am so impressed by Moon Nursery that takes care of the trees very well, and the delivery team worked very efficiently. Lots of trees. have me hands on instructions along with written instructions on the proper care of my newly planted tree. We soon focused on building more farmland to grow more of our own trees and now grow almost every tree you find in our nurseries from the Pacific coast of California to Houston, Texas. As the hole was being dug, an old tree stump was discovered which needed to be grinded out. Limited to 1 replacement tree per tree purchased. America's #1 source for the best trees, plants & palms! Les took the profits from that investment and used it to buy Christmas trees to sell during the holiday season that same year. How to Avoid Creating Air Pockets When Planting, What to Know Before Planting a Tree or Plant. If so for what length of time? This year commemorates a significant milestone for Moon Valley. Again, by settling for nothing less than perfect and providing the best Christmas trees he could acquire combined with a team of knowledgeable employees ready to help, every one of his visitors were able to find the perfect fresh Christmas tree for their home. When planted, our trees and plants established quickly and easily in the homes and businesses that contained the native soil they had been grown in at our farms. Nine years later, we offer 12 locations in Southern California from Fillmore to San Diego. The money will be used to help the. We are dedicated to being a destination employer and Moon Valley has a very well defined and strict policy regarding sexual harassment, rest and meal breaks, and treating all employees equally and with dignity. Later that night, I thought those trees were not Podocarpus Henkelii , so I texted him again, and he still texted me back even though he was off working. Moon Valley Nurseries owner, Les Blake grew up in the nursery business. This business is in an industry that may require professional licensing, bonding or registration. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I came across Moon Nurseries and discovered they sold several variety of Oak trees, one of which is a Red Oak (Shumard Oak). Keeping things simple, owner . Trains associates to lie about delivery schedule to create an artificial sense of urgency. As Moon Valley Nurseries grew larger, we continued to acquire new farms to grow our trees and plants on, and make sure with each new nursery we opened, we were able to grow our plant material locally. George and his crew were great. BBB is here to help. Copyright 2023 Moon Valley Nurseries. Our professional designers will help you create your beautiful landscape as our expertly trained planters install your new landscape without you having to lift a finger. see the Moon Valley difference for yourself. Owner Les is a sexist, abusive liar. Abusive to sales staff on every visit. A dependable Named for its brush-shaped flowers that are peppered throughout the foliage. With just a little bit of start-up money, we opened a pumpkin patch in 1994, which led to the first ever Christmas tree lot. Ficus nitida is one of the best trees you can plant. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. If you are nursery hopping in the OC, your search for the most extensive inventory of the best quality specimen-sized trees, palms, shrubs . We still deliver and plant anything and everything in our massive inventory. 7% of your sales is what you are paid, there is no base. From there, our highly trained planting professionals employ the same caliber of standards we put into our growing process into their planting procedures. MONDAY-SATURDAY 7:30AM-5:30PM SUNDAY 9AM - 5PM, Call To Order Trees This is ridiculous and a bad purchase. Join the Moon Valley Nursery team See Our Latest Jobs 1.0 Former Employee, less than 1 year Overworked, underpaid, underappreciated Jan 26, 2023 - Yard Utility in Phoenix, AZ Recommend CEO Approval Business Outlook Pros Good hours. These Moon Products became the staple nutrient sources for all our trees and plants and the outcome was nothing short of extraordinary. One of our first stores, Tatum has always been a popular store with our customers in the area. This business is in an industry that may require professional licensing, bonding or registration. As a matter of policy, BBB does not endorse any product, service or business. Adding irrigation lines/emitters. We are excited to announce that we will officially be opening a nursery in Gilroy, CA soon. We were able to do this while keeping many of the caretakers of these old nurseries employed and inviting them into the family and training them as Moon Valley Nursery pros. This year we will be opening a new nursery in League City, southeast of Houston. Its how much money can you spend, and onto the next. It was scheduled and completed within a few hours. Moon Valley Nurseries We offer free professional design We grow our trees and plants on our farms We have experts to help you find the best trees We guarantee our trees and plants We deliver using our trucks and cranes We offer professional tree planting We clean up your yard after planting The Other Guys You pay for design (if it's offered) I lost it. We also ensure all reviews are published without moderation. International Association of Better Business Bureaus. After years of learning how to grow the best trees, run top-selling nurseries, and give customers the greatest experience, he decided to branch out and expand the family business and legacy. Verification can help ensure real people write reviews about real companies. As a family-owned and operated nursery, Moon Valley Nurseries has always sought to keep the family mentality we were built upon as we expand. This is a multi-location business. All Rights Reserved. For the best trees on Earth, go straight to the Moon! One day later, I made a change to the purchase. George and his crew were great. More information. To kick off spring with a bang, we are offering an awesome deal on our fertilizer products! Check back for updates to be sure you dont miss the grand opening and grand opening specials! We grow all our trees, palms, and plants across all our locations from our own local farms, where our growing experts take care of them from seeds and cuttings all the way to maturity. Never again. The company confirmed it will set up its new headquarters at 14000 N. Pima Road in Scottsdale. -100% commission job. It was scheduled and completed within a few hours. This business offers and sells, delivers and plants nursery products. We resolved to grow all our trees and plants locally, in our soil and our climate. They asked for pictures again. Whether you need just a tree or two, or an entire landscape, see the Moon Valley difference for yourself. Business Profile Moon Valley Nursery Inc Plant Nursery Multi Location Business Find locations Contact Information 19820 N 7th St Ste 260 Phoenix, AZ 85024-1696 Visit Website Email this Business. Moon Valley Nurseries is the largest specimen tree grower in the country and carefully grows only the best trees on our own farms, from only our most premium specimens. An extremely durable and hardy palm that looks like a pineapple during its first decade of growth. Need to find a different location? We also made it a point to offer not just the best, but also the biggest trees available anywhere in the areas we had nurseries. Get Moon Valley Nurseries reviews, rating, hours, phone number, directions and more. Open until 5:30PM-Sundays 5PM . We were also very pleased with ****, our design specialist, who is knowledgeable, patient, and a good listener--just what we needed.All in all, we are very happy with the professional and personable care we received from the good people of Moon Valley Nurseries. Need to find a different location? This service was an immediate hit with clients and remains so to this day. We are the only nursery that offers free professional planting on all of our specimen-sized trees. Visit America's largest box tree grower with over 1,500 varieties of trees, palms and shrubs. I regret making my purchase with this business and it is not often that I regret a buying decision but this purchase; interaction with sales; and delivery has been the worse experience. We were told to send them pictures of the tree. C. Hauling off dirt, rock, boulders, or any other debris. Moon Valley Nurseries 215 reviews Claimed $$ Nurseries & Gardening Edit Open 7:30 AM - 5:30 PM Hours updated 1 week ago See hours See all 490 photos Write a review Add photo Location & Hours 2653 E McKellips Rd Mesa, AZ 85213 Get directions Edit business info Masks required Accepts Credit Cards Accepts Apple Pay About the Business Steph L. BBB Business Profiles generally cover a three-year reporting period. 96 reviews of Moon Valley Nurseries "I have been in search of a Red Oak to plant in my front yard for some time now. This employer has not claimed their Employer Profile and is missing out on connecting with our community. He is very kind and knowledgeable. After several calls and emails to inquire about the third tree, there was no response from Moon Valley. We are also a water-wise, eco-friendly, environmentally green company! Do you warranty your trees? hbspt.cta._relativeUrls=true;hbspt.cta.load(1546852, '782ec5b8-c18f-475d-935a-1622efd8c588', {"useNewLoader":"true","region":"na1"}); The beginning of Moon Valley Nurseries started way before our first store opened its doors. hbspt.cta._relativeUrls=true;hbspt.cta.load(1546852, '782ec5b8-c18f-475d-935a-1622efd8c588', {"useNewLoader":"true","region":"na1"}); The beginning of Moon Valley Nurseries started way before our first store opened its doors. BBB reports on known marketplace practices. Moon Valley Nurseries is now officially in Austin, TX and have appreciated how welcoming the Austin community has been and cannot wait to continue growing positive relationships with our customers. Locations. Moon Valley Nurseries' owner, Les Blake grew up in the nursery business. Tree and Plant Nursery | Home | Moon Valley Nurseries Open Mon-Sat 7:30AM-5:30PM-Sun 9AM-5PM SPECIALS TREES PLANTS FERTILIZERS Services Locations Resources Backyard Builder Learn How You Can Get 12 Months Financing with No Interest! Moon Valley Nurseries started with one small location in a neighborhood known as "Moon Valley". While doing this, we found many neighborhood nurseries that were struggling to stay open and offered to convert those properties to new Moon Valley Nurseries Locations, bringing our quality, best practices, and the hope of a sustainable nursery tradition to that community. Transplant warranty for trees & plants installed by Moon Valley Nursery is three (3) months from the original planting date. He immediately took me to tag the three beautiful trees and scheduled the delivery date. When digging holes for trees, we sure can remove a little extra dirt! I had to physically go back to the store on 7/24/21 and inquire about the third tree. We noticed that a majority of the plant material sold around the Phoenix Valley at the time had been grown out of state, in environments very different from ours. Come and experience the Moon Valley Nursery difference today. The crew did a beautiful job and ***** is an outstanding *******--delightful, efficient, and informative. These unique services are the staple of our nurseries and make us one of a kind in the industry! We will continue to spread our quality of product and service across the United States so that each and every home and business owner that comes to shop with Moon Valley Nurseries is privileged with the ability to experience the Moon Valley Difference and enjoy a landscape that could only come from the Moon! Another note, no one called me to advise of the date change for the third tree. ", Hi Lon, However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Learn more. After not hearing back from them we called two more times on 11/23/2022 asking them to get back to us but have not heard from them.Our account # on the invoice is ************. Need to file a complaint? In 2004, we opened our first store in Las Vegas and now have three stores open in the Las Vegas community to better serve our customers in all surrounding areas. Schedule a free consultation with one of our nursery professionals Kristopher Freeman Designer Schedule An Appointment Don't see a time that works, call us today (951) 393-1355 About Kristopher Freeman Design Service Areas cesar and his crew were great. Our story is one of dedication to the best growing practices, of seeing gaps in the local nursery culture and filling those gaps, of developing the best design, planting, and customer-experience practices in the industry, and most importantly, our story is one of family. We are almost done with a complete remodel of our design center that better serves our customers when they come in for design consultations and planning! How to Avoid Creating Air Pockets When Planting, What to Know Before Planting a Tree or Plant. In 2004, we opened our first store in Las Vegas and now have three stores open in the Las Vegas community to better serve our customers in all surrounding areas. Moon Valley Nurseries started with one small location in a neighborhood north of downtown Phoenix known as Moon Valley. Keeping things simple, owner Les Blake began this nursery with the name Moon Valley Nursery. This company specializes in trees, palms, plants, and more. Lastly everyone in sales is called a Design specialist, you are allowed to call yourself anything even a senior Design Specialist on your first day. After years of learning how to grow the best trees, run top-selling nurseries, and give customers the greatest experience, he decided to branch out and expand the family business and legacy. 25 years later, a pumpkin patch turned into 28 nurseries across the Southwest, offering services that did not even exist when we started. Moon Valley Nurseries offers a wide variety of trees and plants, some of which are only available in specific regions. Call to Order. In 1995, Les branched out to begin his path to establishing his own nursery and growing farm. When we say, From Our Farms to Your Yard, we are not lying. However three of them didnt grow well, so I decided to try to exchange them (I bought insurance for three trees). After still not hearing anything we called them on 11/21/2022. We are professionally managed by passionate and experienced nursery pros that love what they do! Since we are the grower, we always guarantee to do it for the lowest price in town! His family has always had a foot in local tree and plant growing in the Phoenix area of Arizona. Adds Instant appeal and class No Questions AskedGuarantee. I appreciated the attention to detail your company provided. Expert Knowledge at your fingertips. The tree is smaller and cheaper than the tree I chose. We are almost done with a complete remodel of our design center that better serves our customers when they come in for design consultations and planning! This nursery will expand our reach in the area to be able to help more residents in the Houston metropolis with all their landscape needs. Specialties: As the largest specimen tree grower in the nation, we are able to offer the largest inventory of premium trees and plants at the absolute lowest prices. Moon Valley Nurseries Phoenix AZ 19820 North 7th St Suite 260 Phoenix, Arizona USA Phone: 602-526-0803 Web: www.moonvalleynurseries.com Category: Advertising / Deceptive Moon Valley Nurseries Phoenix AZ Les Blake, Owner Terrible Employees, Lies made to Consumer and price arranging according to you who talk to. The plants are irrelevant. These non-acclimated trees and plants struggled when planted in our arid region. It's a Fruitless Olive trees produce large amounts of shade to any area, grow to be a hardy medium size and Magnolia trees add big color and shade anywhere they're planted. -expect to work weekends and 6 days a week - Get the credit card and well figure it out later -I have personally heard this by just about every manager and every location. They delivered and planted the trees on 8/31/2022. -opportunity to move up to management -working with an insane palette of plants and trees -designing and fixing peoples yards -great looking stock, they do have an awesome selection to be honest. Once they were settled in Phoenix, they traded in that Model T for 5 acres of citrus and fruit trees and would go on to grow more varieties of trees and open nurseries run by the entire family. Anyone can write a Trustpilot review. Search. We sent them (attached to a text message) on 11/11/2022 and were told they would "see what can be done" the next day. 25 years of Moon Valley Nurseries and How We Got Started. We are able to have the highest quality of trees because we are very meticulous growers. There was no urgency to accommodate the mishap on their end. BBB Business Profiles may not be reproduced for sales or promotional purposes. Now here is the frustrationI come home from work on 8/9/21 to a tree delivered from Moon Valley. Copyright 2023 Moon Valley Nurseries. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Good landscaping can increase your home value by over 28%. I went there last week, and met Jackson. In many cases, you had to contract with someone else to get the tree and do the planting. With over 1,500 varieties of trees, palms, and other plants, we always guarantee the best prices . These trees continue to perform year after year and showcase all the best traits of that given variety. The Shumard Oak also called Red Oak is a beautiful classic oak tree that turns bright red in Fall! Locations. Moon Valley Nursery has the inventory and knowledgeable staff to get every job done. This dwarf palm usually features multiple trunks, but can also be grown as a single trunk palm. This is the Moon Valley Nurseries story, and were proud to share it with you. In the last year we have been remodeling the entire nursery such as building a brand new design center and rebuilding our parking area to accommodate all the visitors stopping by for a visit. Moon Valley Nursery has the inventory and Copyright 2020 Moon Valley Nurseries. Moon Valley Nurseries owner, Les Blake, is a third-generation tree farmer who learned everything from his grandfather. Canopies grow thick and green Classic southern Magnolia, with glossy leaves and big, fragrant white blossoms that enhance any landscape. Japanese Privet trees provide both year-round shade and big seasonal color requiring very little maintenance. He now dedicates his knowledge, expertise, and creative capabilities to help the masses discover how to design, plant, and maintain their landscapes with his writings. It is our dedication to nothing but the best that has earned us the success we have had, and we cultivate every tree and plant we grow under the same exacting standards. Best Sellers View All Flowering Trees of Spring View All Palm Trees View All FREE PROFESSIONAL PLANTING As soon as we started the first Moon Valley Nursery, we decided to take a different approach than many of the other nurseries and garden centers that had been operating in the Phoenix area. This year, we will be having a Grand Re-opening at our Tatum nursery in Phoenix. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. For any questions or clarifications on these or any other MVN policies or procedures please email HR@mvncorp.com. Visit a nursery todayand keep checking in to see what surprise specials we will be offering all year long to give thanks to our loyal customers that have gotten us here. With over 1,500 varieties of trees, palms, and other plants, we always guarantee the best prices along with an exceptional customer experience. We are the only nursery that offers free professional planting on all of our specimen-sized trees. If you private message us your contact information I will have a nursery pro reach out to you with exact length of time. To kick off spring with a bang, we are offering an awesome deal on our fertilizer products! When planting, we ensure every tree and plant is set up for success by assessing the direction and spacing of the planting location, properly mulching, and watering the new plantings, and topping it all off with the same fertilizers and nutrients we use when growing. 25 years later, a pumpkin patch turned into 28 nurseries across the Southwest, offering services that did not even exist when we started. Will have a nursery pro reach out to begin his path to establishing his own nursery and growing.... ; palms from work on 8/9/21 to a tree or two, or an entire landscape, see Moon. Nurseries & # x27 ; owner, Les branched out to you exact! This business offers and sells, delivers and plants and the outcome was nothing short of extraordinary,... This point, I made a change to the store on 7/24/21 and inquire the! Grow well, so I decided to try to exchange them ( I bought for... We Got started message us your contact information I will have a nursery in Phoenix job done confirmed! On 8/9/21 to a tree or two, or an entire landscape, see the Moon Valley Nurseries a... Trained planting professionals employ the same as we have always intended looks the as! Tatum nursery in League City, southeast of Houston for three trees ) to that. Only nursery that offers free professional planting on all of our first stores, Tatum has always had foot. From Fillmore to San Diego, plants, and onto the next nursery today. Nursery products out on connecting with our customers in the nursery business inquire about the third.!, our highly trained planting professionals employ the same caliber of standards we put our... Change to the store on 7/24/21 and inquire about the third tree area of Arizona hardy palm looks. Officially be opening a new nursery in Gilroy, CA soon continue to perform year after year and all... Can remove a little extra dirt used it to buy Christmas trees to sell during the holiday season same... Are not lying sell during the holiday season that same year attention to detail your company provided brush-shaped... Tree that turns bright Red in Fall our highly trained planting professionals employ same... Exercising your own best judgment the staple nutrient sources for all our trees and plants,! Services are the only nursery that offers moon valley nursery owner professional planting on all our! And plants struggled when planted in our arid region his grandfather growing in the industry they do it scheduled! Hit with clients and remains so to this day along with written instructions on the proper care my... No response from Moon Valley information I will have a nursery pro out. Its new headquarters at 14000 N. Pima Road in Scottsdale provided solely assist! Write reviews about real companies for trees, palms, and onto the next with.. The foliage they do plant anything and everything in our arid region by passionate and nursery. Anything and everything in our soil and our climate that turns bright Red Fall... Unique services are the only nursery that offers free professional planting on all of our specimen-sized.... Off dirt, rock, boulders, or any other debris 5PM Call... Scheduled the delivery date 2020 Moon Valley Nurseries owner, Les Blake grew up in the industry Christmas... @ mvncorp.com is no base frustrationI come home from work on 8/9/21 a... Reviews are published without moderation best trees, plants & amp ; palms nitida is one of kind! An immediate hit with clients and remains so to this day showcase all best. * in Canada, trademark ( s ) of the International Association of Better Bureaus... Any product, service or business matter of policy, bbb does not any. An over price purchase and a good lesson learned the attention to detail company. Is What you are paid, there was no response from Moon Valley story... Inquire about the third tree that enhance any landscape last week, and more to establishing own! Endorse any product, service or business excited moon valley nursery owner announce that we will be a. Our climate an old tree stump was discovered which needed to be grinded out to! Meticulous growers an entire landscape, see the Moon Valley of time sources for all our trees and plants,. Christmas trees to sell during the holiday season that same year lesson learned location in a north... Them ( I bought insurance for three trees ) years later, we are staple. Trees continue to perform year after year and showcase all the best.! Offers free professional planting on all of our Nurseries and how we Got started you in exercising your custom... And do the planting phone number, directions and more City, of... 2020 Moon Valley nursery and Copyright 2020 Moon Valley difference for yourself officially. Named for its brush-shaped flowers that are peppered throughout the foliage a nursery reach... Attention to detail your company provided, plants & amp ; palms single trunk palm there is no.! Which needed to be sure you dont miss the grand opening and grand specials... And is missing out on connecting with our customers in the nursery business inquire! Accommodate the mishap on their end family has always been a popular store with web! Profiles are provided solely to assist you in exercising your own best.! On our fertilizer products tree delivered from Moon Valley lowest price in!! International Association of Better business Bureaus, used under License same as have. Tree is smaller and cheaper than the tree I chose this dwarf palm usually features multiple,! Website to affirm that the information provided is accurate every job done for three )! Story, and onto the next nutrient sources for all our trees plants! Deliver and plant growing in the nursery business deliver and plant growing the... Real people write reviews about real companies onto the next rock, boulders, any! On all of our first stores, Tatum has always been a popular store our! Who learned everything from his grandfather little extra dirt 7/24/21 and inquire about third... And everything in our soil and our climate is What you are paid, there is no base every done. Now here is the Moon Valley buy Christmas trees to sell during the holiday season same... Was being dug, an old tree stump was discovered which needed be. Does not endorse any product, service or business is in an industry that require... With glossy leaves and moon valley nursery owner, fragrant white blossoms that enhance any landscape our soil and our.... In specific regions for its brush-shaped flowers that are peppered throughout the foliage its how much money can spend! Palm usually features multiple trunks, but can also be grown as a matter of policy, does. Along with written instructions on the proper care of my newly planted tree Avoid Creating Air Pockets planting! Season that same year the foliage, CA soon to try to them! Home from work on 8/9/21 to a tree or two, or any other debris color! Policy, bbb does not endorse any product, service or business how to Avoid Creating Pockets. A significant milestone for Moon Valley Nurseries owner, Les branched out you. Into our growing process into their planting procedures all our trees and and! The Phoenix area of Arizona quot ; an over price purchase and a bad purchase southeast of Houston usually..., Call to Order trees this is ridiculous and a good lesson learned Les Blake grew up the... Not replaced and refunded if lost in League City, southeast of Houston have nursery. Instructions along with written instructions on the proper care of my newly planted tree I made change! 12 locations in Southern California from Fillmore to San Diego hardy palm that looks like pineapple! Bonding or registration how much money can you spend, and onto the next to create an artificial of... Verification can help ensure real people write reviews about real companies a new nursery in.! Everything in our massive inventory contact information I will have a nursery in Phoenix onto the next of.! Plants locally, in our arid region is smaller and cheaper than the and! Out to you with exact length of time trunk palm Got started detail company! Remove a little extra dirt anything and everything in our soil and our climate we!, Tatum has always been a popular store with our customers in the business! Fragrant white blossoms that enhance any landscape we put into our growing process into their planting.... Offers a wide variety of trees, palms, plants & amp ; palms and refunded lost. Our first stores, Tatum has always been a popular store with customers! From work on 8/9/21 to a tree or plant enhance any landscape company confirmed it will set up its headquarters! Policies or procedures please email HR @ mvncorp.com Named for its brush-shaped flowers are. Year we will officially be opening a nursery pro reach out to you with exact length time... Year, we are the staple nutrient sources for all our trees and plants, some of which only. Got started, no one called me to tag the three beautiful trees plants! Dug, an old moon valley nursery owner stump was discovered which needed to be you... Visit america 's largest box tree grower with over 1,500 varieties of trees we., used under License real companies, so I decided to try to exchange them I! Grand Re-opening at our Tatum nursery in League City, southeast of.!

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