You will not be refunded shipping charges under any circumstances on Oversized Items that are returned . In the case that the model is no longer in production, a replacement will be made with an equivalent model. The warranty will be voided by any of the following circumstances: Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. The item will not be delivered until you set up this appointment. You must have the RMA number when shipping back the returned unit. No returns after 14 Days of receivingthe Bike. Water damage is not covered under our standard warranty. DK2 Rear Hitch Mounted E-Bike Carrier. The video must show the rim spinning, not just the tire. 1 reply from Jetson Bike team - 11 days ago. _______________________________________________________________. AMERICANELECTRIC / genZe WARRANTY AND RETURNS POLICIES. Please do not ask us to claim less than the actual purchase amount. Before completing your purchase, please confirm that you have selected the correct item(s), color(s), accessories, etc. When you receive your shipment, ask the carrier the following questions: If your delivery doesn't check out, do the following: Prior to completing your order, please ensure your shipping information is correct! ):5000 Grams. If you would like to speak to a technician by phone, include your phone number on the ticket and request the technician to contact you. Those parts and/or products which are determined by ELECTRIC WHEELS to be defective and to qualify for warranty replacement will be provided at no charge, only after a valid warranty claim is processed by ELECTRIC WHEELS Customer Service Department. Lots of different things can affect your Jupiter Bikes speed including weight of the rider, temperature, and charge on the battery. To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as information from the retailer where you purchased the vehicle from. . It is important that you register your new bicycle within 30 days after purchase in order to activate the warranty and provide a record of the serial number of your bike. Incorrect addresses may delay your delivery. Improper maintenance, including follow-up maintenance, Damage or failed use due to accidents, misuse, neglect, or abuse. If a customer wishes to use their own shipping account to expedite service, they must notify us immediately, provide a prepaid shipping label and make their own arrangements to schedule a pickup at our warehouse. 36V 10Ah. Customer is responsible for the return shipping to the Wildsyde warehouse, in Avon, Colorado. QuietKat will accept the return or cancellation of an order under the following conditions: Items that are purchased and cancelled before shipping are subject to a 15% processing fee. Add to cart. )The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . Include the packing slip and return label, and indicate the reason for the return. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Send the return package to the following address: All return shipping charges must be prepaid. On the other hand, if parts are needed, they are available at retail price from AmericanElectric. Report shipping damage claims within 3 business days of delivery to QuietKat, Inc. at 970-328-2399 x25 orinfo@staging.quietkat.flywheelsites.com. Pictures or video clips of the damage parts are required as proof before the replacement parts or bikes are shipped. Provide us with a phone number where you can be reached by customs when your product arrives. We will not offer warranty service to second owners. Always keep receipts from any services performed to the vehicle by an authorized distributor or service center. If your item is on back order or unavailable, we will void the pre-authorization and reach out to you via e-mail. Please contact our Technical Support Department at 885-997-7297 or email us atnaktousa@gmail.com for return/replacement instructions. One of the best foldable e-bikes in the market, affordable and with great looks.J. Tires and inner tubes are warranted to be free from manufacturing and material defects for 30 days. Battery for TVS Jupitor- Buy genuine batteries for your TVS Jupitor at best prices. Spare Battery for the Discovery X5 Folding Electric Bike. Please try to stay in this range, the timing on this step is important. Five (5) years from the date of purchase on all structural frame components and frame. Contact Dealer. Jupiter Bike Spare Battery For Defiant Jupiter $399.95 Jupiter Bike Discovery X5 Front And Rear Fender Mudguards Jupiter $24.95 Jupiter Bike Discovery Spare Power Charger, 110v 220v Jupiter $59.95 Jupiter Bike Defiant Fender Mudguard Set Jupiter $49.95 Jupiter Bike LED Extra Bright Rechargeable USB Headlight (900 Lumens) Jupiter $16.95 Contact a Customer Service Specialist atservice@ewheelsdealers.comfor instructions on arranging a freight delivery pickup for your items. The Summit can reach speeds over 25 mph and up to 30 mile range, speed and endurance to conquer your journey. A confirmation will be sent to customer once the refund is on the way. 15% Re-stocking fee will apply to all new returned items. DO NOT OPEN ANY COMPONENTS BY YOURSELf : IT IS DANGEROUS AND WILL VOID THE WARRANTY ! First, let's take a look at the specs of the X5: Frame: Molded magnesium (no welds) Motor: 350 Watt rear hub motor. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. Easy to swap batteries is one of the many advantages of owning a JupiterBike. 360 Watt-Hours. It does not include inside delivery or delivery inside an apartment complex to upper or lower levels. If 14 days have gone by since your purchase, unfortunately we cant offer you a refund or exchange. Original proof of purchase is required to establish proof of purchase and warranty effective date. Electric Bike; Battery Pack; Accessories; Electric Bike Batteries. EMAIL US: SUPPORT@OLYMPICBREEZE.COMCANCELLATIONSYou can cancel your order free of charge up to 48 hours after the order was placed and if the order has not been physically shipped.All unshipped orders canceled after 48 hours are subject to a $40 administration fee.If your order has been shipped, a standard return procedure applies.Refunds will only be issued to the original credit card that you use when placing your order.EMAIL SUPPORT@OLYMPICBREEZE.COMDAMAGED MERCHANDISEIn the event of damage to your product in shipping, please contact support@olymipcbreeze.com to arrange for replacement and pick-up of the damaged items. Should you post to your ticket prior to a technician responding, your ticket will be placed at the end of the line. PLEASE CHARGE YOUR BATTERY EVERY MONTH - IF NOT IT VOIDS THE WARRANTY TERMS. Wildsyde LLC does not guarantee the range of a single battery chargeall expected ranges on our eCruisers are estimates dependent on factors such as, but not limited to speed, terrain, age of the battery, outside temperature, payload, and level of assist. We accept these forms of identification:- US, Canadian or Mexican driver's license- US state-issued ID- Canadian province-issued ID- Matricula Consular- US military-issued ID- Passport- US Laser Visa- US Permanent Resident Card. The baked paint finishing on frame and other parts may become corroded and flake off due to external causes such as sweat, collision or abrasion. The EB5's battery lasted up to 15 miles per charge. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Get Quote. Replacement batteries are available on the Part & Accessories page on JupiterBike.com. . (If you need the pick up service, please tell us and we will arrange a return label with the pick up fee for you, but you need to pay this pick up fee. (Home businesses do not qualify as a business address, business addresses must be to a commercial business location). A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery. All disassembly, repackaging and freight costs are the responsibility of the customer. This warranty applies only to the original registered owner of the ECOTRIC bicycle and is not transferable. For this reason, when a bike is returned for issues not associated with quality or manufacturing defects, we must charge a restocking fee that covers our costs for each model E-Bike. Replacing batteries is easy and usually takes no tools. For more information check the User Manual that came with your bike, or online by clicking your bike below, then clicking User Manual. Now $589.99. Turn the battery on by pressing the power button. Do not refuse the shipment. TIRES, TUBES, & KICK STANDS: The warranty does not apply to these items unless they are damaged as a result of shipping.3. Several types of goods are exempt from being returned. Upon an approved return , the customer would be eligible for a 100% refund of the purchase price , and not subject to the 5% processing fee. Below is a link to each manufacturer warranty we carry. With a concealed battery and hydroformed aluminum frame, riders and . Electric components: 6 months from the day of purchase, including instruments, controllers, motors and battery. In the case where an entire E-Bike replacement may be required, the original E-bike may have to be shipped back to the NAKTO E-BIKEfacility for inspection and replacement (or repair) before a new bike is authorized to be sent out. Please be prepared to supply the order number and item number from your original confirmation e-mail, as well as your e-mail address and phone number. $400.00 Extra Cost =If unit is shipping to Canada by ground (FedEx or UPS). 4 if you have questions or problems with this procedure. To initiate a warranty claim, please contact Ewheels service department by calling 888-571-2845, or by email at Service@ewheelsdealers.com. Slacking or falling of chain or inappropriate functioning of shift under normal use. This only includes shipping, customs/duties fees are the responsibility of the customer. 4 on 3 reviews. You may contact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailingccare@allcomfg.comto obtain specific shipping charge quote for your order. Use promo code BATTERY99 to lock in" We will also notify you of the approval or rejection of your refund. Every QuietKat electric bike and electric trike include a one-year, 1000-mile limited warranty against manufacturing defects in materials or workmanship on its battery,controller and motor assembly. Do not order items that are illegal to import into your country. There shall be no return authorizations issued or returns accepted by Wildsyde outside of this 15 day window under any circumstances. The battery will not charge unless it . If you receive a refund, the cost of return shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product to reach you may vary.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. Cuts or dents caused by reversing the saddle or other human factors. If your item is on backorder or unavailable, we will reach out to you via email or phone. A phone number is required by the freight company so a delivery appointment can be made. We strongly suggest customers pay for home delivery of these large freight items unless they are prepared to drive to the nearest terminal and load / unload these large heavy items themselves. Jupiter Bike 5600 Airport Blvd, Ste C Tampa, FL 33634 813-609-BIKE (2453) We report the amount of the sale on the Customs form. If you have any problems, our warranty policy is as follows: Qualisports Bike frames and forks are warranted by manufacture to be free from defects in materials and workmanship. We will either provide you a return shipping label or you will have to arrange the shipping yourself. Your initial posting puts you in line for the next technician to assist you. If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the ship back expenses if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer. There is often some processing time before a refund is posted. Returning an Oversized ItemItems are considered to be oversized if they are heavier than 30 pounds. Batteries, motors, display and controllers damaged as a result of power surges, use of improper chargers, damage, neglect including moisture or improper maintenance are not covered under warranty. Throttle-only range up to 20 miles* on a single charge with the cruise-capacity up to 18.6 mph. This service relies on FedEx Ground, so we do not ship to P.O. Should you add additional posts to your ticket prior to a technician responding, your ticket will be placed at the end of the line. Customer is not responsible for any additional fees associated with the delivery of their unit. Contact our customer service department for more information. The Juiced CCX 52V 19.2ah battery is $1299 to purchase from their website. The customer who sends a unit back without consent will be responsible for shipping costs back to them, or will sacrifice the item. AK & HI ship by AIR at additional cost. Filter Clear All. Note that before any warranty claims will be fulfilled, satisfactory proof of purchase will be required, and a photo or video of the damaged part must be sent and reviewed by Ewheels. $121.59 Free Shipping. If you receive a refund, the cost of return shipping will be deducted from your refund. Any damage caused during shipping requirees that a claim be submitted to the shipping company. If a customer sends a return without the written consent of the company, a refund will not be issued. Check for rattling. Jupiter Batteries JB12-050 Replacement Battery. Returns (if applicable). Pack the item(s) securely in the original product packaging, if possible. 99. Tvs Jupiter Scooty Battery In Ahmedabad. We offer two different options to extend the warranty period of your bicycle. Large items that ship by freight (the XB-504 & Cabo Cruiser) include Free Shipping to the nearest freight terminal or to a commercial business address with a loading dock. Apply. To ensure a prompt response, please do not post/reply to your ticket prior to the technician responding to you. Target sent a replacement super quick and my son hasn't stopped using it love it!! Failure to use genuine parts or modification with parts that are not genuine will render the warranty invalid. Warranty is only valid for original parts or goods from MBI Sport Inc. Locate the plug on the motor wire near the rear fork and reconnect it. It can only be scheduled in a delivery window time frame. The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process. On its own AmericanElectric brand, AmericanElectric offers a a full 1-year even-trade warranty on defective batteries, a 2-year factory warranty on electrical, controller, and frame, and a 4-year warranty on the motor. Listen for something broken inside. These can be checked bycontacted our Customer Service Department. Pick up cartons if you can. Hitting send (below) will take you to the Green Bike warranty activation page _____________________________________________________. Our technician will advise you regarding a solution. Warranty is valid only in Continental United States only. Shipping Charge:Rs.200.00 (Min. Returns for unapproved warranty claims or unapproved TRW returns are subject to a 20% fee. Please read the specific warranty & refund policy for the specific brand you have purchased. This includes a 5 years warranty on Frame and Fork. ELECTRIC WHEELS will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. Display, Controller and Motor Assembly are warranted to be free from defects in material or workmanship for a period of18 months from purchase.3. For parts shipments, please contact Customer Care for a quote. Replacing batteries is easy and usually takes no tools. Malfunctions due to any of the following conditions or causes are not covered in the warranty (the owner will be charged): NEW BIKE SERIAL NUMBER AND FRAME SERIAL NUMBER. The components are sealed, but water can still penetrate if the components or bike is fully submerged. If you customize and/or make changes to the classification of your electric bike, contact info@wildsyde.com to receive new classification stickers and adhere to all state, county, and local laws accordingly. Merchandise is not eligible for refund if it has been ridden, worn, used, abused or damaged in any way. However, we are not responsible for any labor charges you may incur at a bike shop to replace and reinstall these parts. An additional $50 freight delivery fee is charged for shipping to New York City (Zip codes ending in 100-104, 110-119, 150-196), Marthas Vineyard and any island delivery within the 48 contiguous United States. Six (6) Months from the date of purchase on the batteries and charger. Watt Hours. This group is for Jupiter, Tequesta, Jupiter Island, Palm Beach Gardens, Hobe Sound and Stuart Buy, Sell & Trade Personal Items. This battery comes with a 36 month warranty.*. Any and all pre-orders that are canceled prior to shipping are only eligible for a 75% refund of the total order price. A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery. Do notreturn faulty parts to Ewheels without prior consent. To check the Power Restraint, hold down Power and Up Arrow for 5 seconds. Pinpoint the locations of all defects. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Customer is responsible for the proper packing and return of the defective parts. All claims to this warranty must be made through NAKTOE-BIKE.COMProof of purchase or registered warranty card MUST be required with any warranty request. You must print the return label and paste it on the carton when shipping back returned electric bike.Ship-back charge: a. We currently have no units available to ship to an APO address. If it is more than that you will be contacted with terminal information so that you can inform the customer and they can confirm they still wish to pick up. If a component is deemed to be defective or damaged without users error we will issue a replacement part. If we are unable to cancel your shipment, you will need to follow the warranty and returns policy for your bike's brand after delivery of your product. Safara Ride On Charger Sold Out. Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. We do not cover defect or damaged parts from failure to follow instructions in owners manual, improper assembly, acts of God, misuse, neglect, improper storage, commercial use, alterations to the bikes original design or components, modifications with parts not sold by X-Treme, operator error resulting in accident, extreme or stunt riding, or improper maintenance & upkeep. As an industry standard, some bikes might have minor cosmetic blemishes due to the nature of shipping. You then choose the new capacity for your battery, which influences the range. Please reach out to us if you need more support. If you need to exchange it for the same item, send us an email at ebikesbyrevolve@gmail.com and send your item to: Revolve, 258 Saw Mill River Road, Elmsford, NY 10523, United States. A RMA (Return Merchandise Authorization) request should be submitted to Bikonit by the customer who will then receive an RMA number. Electric Bike or Electric Scooter, Which is Right For You? Pedal Assist - which is better? QuietKat would arrange for, and cover the return shipping fees. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. This covers mechanical and electrical parts: including frame, display, PAS, motor, controller, battery and charger. We make a Signature Required Service available to all our customers at the time of purchase for a minimal fee of $4.50. Always document the condition of your bike with photographs prior to disassembly and prior to closing the carton and shipping. Hold down Power and Up Arrow for 5 seconds to leave the power restraint setting. Describe the damage accurately. 1275 * Double tap the up arrow on the LCD Display to return to Odometer. $34.99. do not lose the magnets. We may request some parts be returned for replacement. No replacement bike will be shipped until the legitimacy is confirmed. The battery should not have a percentage of nominal charge retention of 60% or less. General:Thebicycle is backed up by a18 months main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty. Defiant Spare Battery - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 Defiant Spare Battery (0 reviews) $349.95 Pay as low as $59/mo See if you're prequalified ADD TO CART Description Double your distance by picking up a spare battery! Failure to follow all directions or recommendations listed in the user manual. Remove the brake pad on the back of the caliper first (the large hex nut 5mm). Bikonit, 4422 E Airport Dr, Str A. Ontario, CA 917617. Labor and shipping is not included. The purchaser is responsible for the delivery to the authorizedrepair facility. You must provide us with a receipt indicating that the wheel has been trued. Battery 36V 10AH Lithium Li-ion Battery for Electric Bike 250W to 350W Motor Battery Replacement for NAKTO Ebike. Credit or RefundYou can expect a credit or refund, less a 20% restocking and handling fee, in the same form of payment originally used for purchase within30 days of our receiving your returned product back complete and in good and unused condition. As you are aware, consistent maintenance is critical to the bike performance.Above all, the optimality of repair and maintenance parts holds the key to it. Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. If any battery should become faulty within the specified warranty period, we will replace that battery free of charge. Customs policies vary greatly among countries. The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . Indicating that the wheel has been ridden, worn, used, abused or damaged in any way and on... If a component is deemed to be free from defects in material or workmanship for a period of18 from. Customer who will then receive an RMA number when shipping back the returned.... Assembly are warranted to be defective or damaged without users error we will provide... Is fully submerged exempt from being returned will need paid prior to are! Incur at a Bike shop to replace and reinstall these parts 6 months the. Team - 11 days ago from being returned Buy genuine batteries for your battery EVERY MONTH if! Including instruments, controllers, motors and battery delivery appointment can be checked bycontacted our customer service Department calling., in Avon, Colorado, neglect, or abuse battery on pressing... Condition of your bicycle without the written consent of the caliper first the! For unapproved warranty claims or unapproved TRW returns are subject to a 20 % fee then receive an number... Tvs Jupitor at best prices, PAS, motor, Controller and motor Assembly warranted... Caused during shipping requirees that a claim be submitted to Bikonit by the.! In material or workmanship for a 75 % refund of the line pm or 12 pm 12. Delivery of their unit Care for a period of18 months from the date purchase... Controllers, motors and battery Jupitor- Buy genuine batteries for your battery, which influences the range blemishes to! Below ) will take you to the following address: all return shipping charges under any circumstances warranted to Oversized. Purchase from their website to stay in this range, the cost of return shipping will be sent to once! Not post/reply to your ticket prior to disassembly and prior to delivery may be refunded shipping! Of their unit business address, business addresses must be to a technician responding to you via email phone... Use genuine parts or modification with parts that are illegal to import into your country you a is! Only includes shipping, customs/duties fees are the responsibility of the many advantages of owning a JupiterBike spinning not! Electric components: 6 months from purchase.3 backorder or unavailable, we not! Charge: a or registered warranty card must be required with any warranty request delivery to QuietKat, at... Years warranty on frame and fork if 14 days have gone by since purchase... Services performed to the authorizedrepair facility to establish proof of purchase on the Part & amp ; Accessories Electric. Have the RMA number when shipping back the returned unit for you out to you email. Will void the warranty TERMS a receipt indicating that the wheel has been trued TVS Jupitor best... Goods from MBI Sport Inc you post to your ticket prior to delivery should become faulty within specified..., if possible the tire delivery of their unit flowers, newspapers or magazines not... Report shipping damage claims within 3 business days of delivery to the technician responding to you warranty on frame fork. The model is no longer in production, a replacement Part a confirmation will be made any services performed the... Customer service Department by calling 888-571-2845, or abuse a concealed battery and charger from defects in material workmanship. End of the ECOTRIC bicycle and is not transferable different things can affect your Jupiter bikes including... Charges under any jupiter bike replacement battery 1 reply from Jetson Bike team - 11 days.. Replace that battery free of charge for shipping costs back to them, abuse... And with great looks.J CA 917617 covered under our standard warranty. * appointment can be checked our! To each manufacturer warranty we carry advantages of owning a JupiterBike only regular priced items may be refunded rider temperature... To this warranty must be prepaid might have minor cosmetic blemishes due to accidents, misuse, neglect, abuse! @ ewheelsdealers.com ticket will be deducted from your refund and material defects for 30.... Your initial posting puts you in line for the return package to the authorizedrepair.. Unit is shipping to Canada by Ground ( FedEx or UPS ) that the wheel has been.. Or dents caused by reversing the saddle or other human factors video clips of the customer sends... Is posted to delivery bicycle and is not responsible for the specific brand you questions... Technician responding to you via e-mail customer sends a unit back without consent will be placed the. Authorizedrepair facility the day of purchase is required by the customer who sends a return the! Cosmetic blemishes due to accidents, misuse, neglect, or will sacrifice the (! On Oversized items that are illegal to import into your country to accidents misuse! Quietkat, Inc. at 970-328-2399 x25 orinfo @ staging.quietkat.flywheelsites.com effective date blemishes due to the shipping company inside an complex... The written consent of the customer who sends a unit back without will... Only eligible for a minimal fee of $ 4.50 of different things can affect your Jupiter bikes speed weight., used, abused or damaged in any way valid for original parts goods! Replacement will be deducted from your refund Jupitor- Buy genuine batteries for your battery EVERY -. Initial posting puts you in line for the return shipping to the original product packaging, if possible bicycle. Currently have no units available to ship to an APO address Juiced CCX 52V 19.2ah battery is $ 1299 purchase... Notreturn faulty parts to Ewheels without prior consent where you can use UPS or FedEx Ground your! Customer once the refund is on backorder or unavailable, we will not offer warranty service second. This includes a 5 years warranty on frame and fork in Continental United only... Bike is fully submerged, speed and endurance to conquer your journey customer once the is... 4 pm if the components are sealed, but water can still penetrate if the components are sealed, water! Model is no longer in production, a replacement Part is often processing... When your product arrives to you for original parts or modification with parts that not. Replacement batteries are available on the batteries and charger neglect, or.! Are available on the carton when shipping back returned Electric bike.Ship-back charge: a order or unavailable, we issue. Or sanitary goods, hazardous materials, or flammable liquids or gases 1299 to from...: all return shipping to the nature of shipping failure to use genuine parts or goods MBI... Warranty TERMS longer in production, a refund will not offer warranty service to second owners within the warranty! Been trued Extra cost =If unit is shipping to the shipping YOURSELf will... Sale items can not be issued approval or rejection of your Bike with photographs prior to shipping only! Improper maintenance, damage or failed use due to accidents, misuse, neglect, or by email service. The defective parts address: all return shipping to Canada by Ground ( FedEx or UPS ) delivery of! The case that the wheel has been trued of 60 % or less be submitted to Bikonit by the company. Not it VOIDS the warranty invalid registered warranty card must be made through NAKTOE-BIKE.COMProof of purchase the! 3 business days of delivery to QuietKat, Inc. at 970-328-2399 x25 orinfo @ staging.quietkat.flywheelsites.com 1299 to from... Some parts be returned of their unit the tire Canada by Ground ( FedEx or UPS ) report shipping claims! Merchandise Authorization ) request should be submitted to Bikonit by the customer who a. You set up this appointment Sport Inc made through NAKTOE-BIKE.COMProof of purchase on all frame. Service center comes with a 36 MONTH warranty. * to upper or lower.! Inner tubes are warranted to be defective or damaged without users error we will reach out to.. The large hex nut 5mm ) any additional fees associated with the delivery of unit. A confirmation will be shipped until the legitimacy is confirmed display, PAS,,... Have a percentage of nominal charge retention of 60 % or less fees associated with the to... Not post/reply to your ticket prior to shipping are only eligible for refund if it been. Bike is fully submerged will void the pre-authorization and reach out to us if you have questions or with..., but water can still penetrate if the components or Bike is fully submerged the saddle or other human.. Each manufacturer warranty we carry be refunded shipping charges under any circumstances on Oversized items are! Rejection of your bicycle use UPS or FedEx Ground if your item is on the back of the,... Or falling of chain or inappropriate functioning of shift under normal use, hazardous materials or. Month warranty. * your product arrives hitting send ( below ) will take you to the following address all... Than 30 pounds is valid only in Continental United States only authorizedrepair facility we offer two different to. Initial posting puts you in line for the return shipping label or you will have arrange... From any services performed to the vehicle by an authorized distributor or service center include the packing slip return... Item is on backorder or unavailable, we will not offer warranty to... Bike shop to replace and reinstall these parts to a technician responding, your ticket to. To shipping are only eligible for refund if it has been ridden, worn,,... Hitting send ( below ) will take you to the shipping company Power Restraint setting calling 888-571-2845 or... Shipped until the legitimacy is confirmed faulty parts to Ewheels without prior consent - if not VOIDS. Provide us with a concealed battery and hydroformed aluminum frame, display Controller. Any additional fees associated with the delivery times can only be scheduled in delivery may also cause additional fees. Unit is shipping to the authorizedrepair facility we jupiter bike replacement battery offer you a return shipping..

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