The drawing was done but my ticket still says results not in? Finally, if you've verified these steps and you believe that it is a non-winning ticket for an active Scratch-Off promotion, contact the Lottery's Customer Service Division at (850) 487-7787. After all, you wouldnt want to lose a winning ticketto a technical error that may be easy to solve, right? Tell them where and when you bought the ticket and explain what happened. Anna Ledbetter // Aug 8, 2020 at 10:58 pm. But these apps are basically doing exactly the same thing as the self-scan machines in stores anyway. You can also claim tickets by completing a claim form and mailing them to our office. You cant take the tickets back into the retailer and have them replace the ticket that says cannot process see retailer so in reality the customer is screwed, 1 with a ticket thats cannot process and if you want another ticket youre having to pay when it should be reimbursed. I scanned a ticket today it said see clerk. So better than nothing and who knows what that one will win . There are various messages you can get back if you get the cannot process message see why does my lottery ticket say cannot process contact lottery. Im experiencing the same thing. If it is, put in a claim form. So I went to scan it and it says please call and it gives me the lotterys number. The retailer scanned the ticket and it said the same thing, but I was at a retailer. I bought the tickets last week. Just wanted to know if this can happen, or did the clerk take it for himself, toss it and get it later. Or was this an old ticket that you bought some time ago? She scanned the ticket and told me it was a loser, and quickly threw the ticket in the garbage. If you scan before the draw even takes place, you get a message saying youre a trouble maker please be more patientOK, no you dont really. Check Lottery Tickets Yourself Or Else - Why Does My Lottery Ticke They will decide whether to honour your winnings. Winners can decide how to share a prize when they claim it. When did you buy the ticket did this all happen on the same day at the same retailer? . WebLottery.com is a ticket management service, which means we manage the interest of your official lottery tickets on your behalf. Did you ever get your answer for this question? Daniel Hernandez // Sep 29, 2021 at 11:30 am. Lastly, it could be due to a technical issue that is preventing the ticket from being processed. A player may present the player's prize winning ticket in person at the Lottery's office located at 1720 Burlington Drive Suite C, Bismarck, ND 58504-7736 between the hours of 8:00 a.m. 12:00 noon and 1:00 5:00 p.m., Monday through There will be a second printout saying players copy to give to the winner but they do not get the winning ticket back. Generally, to be on the safe side, dont hand over tickets without knowing if they have won or not. Did you ever find out what this means? Im not sure why they are manually checking rather than just scanning the ticket was it damaged or unreadable in some way? Always ask for your ticket back. Then my wife presented her winning tickets, got her new ones, but the clerk said she had no winners. The national Lotteries are regulated by their respective national governments and are only available for citizens and residents who are located within the country where the lottery is operated. However, it may be that Sometimes this filter might mistake legitimate emails as spam, thus preventing them from appearing in your inbox. Typically these unactivated tickets will just show that cannot process contact lottery message. Its only possible if they remove part of the hidden barcode (its called pinning and I warn about it here). Experiencing an error message when scanning your lottery ticket can be frustrating, to say the least, but its important to know what the message means before accepting defeat. And obviously the thieves dont know the access codes/passwords to be able to activate the tickets. But theyve then also pressed the wrong button too and selected scratchers instead of lotto. My ticket said take it to an ad lotto retailer so I did and they said the retailer I bought the ticket from put a hold on it and that they will turn it over to investigations and if I won they would send me a check. If they telephone you, they will leave a message asking you to call them back. So does that mean I dont get the winnings, I dont think thats fair I won $440. Visitors to the United States are always welcome to purchase tickets for our game from an American lottery retailer while they are visiting this country; you do not need to be a resident to win. What can I do about it, am I just screwed? The best way to get an update on the status of your lottery claim is to contact the Lotterys claim department directly. But if you still think its a winning ticket, then yes, do put in a claim for it. Read more about this in why does my lottery ticket say results not in? They gave you a refund for a ticket that wouldnt scan so no, you werent cheated, you got your money back. This has happened to me more than once and the odd thing about it is my husbands lottery ticket came from the same roll of tickets. Contact the lottery company and let them know what happened, where and when (exact time if you can). Sounds pretty suspicious I recommend reporting this. LottoAnalyst uses cookies to improve your experience. Public disclosure laws vary from Try a different store/scanner. play the game!) Any non-jackpot prize won on a Mega Millions play will be multiplied by the Megaplier number drawn if you have purchased the Megaplier feature. Go to the lottery office and tell them what happened. But if you bought the ticket as normal from an authorized retailer, then Id recommend you call the lottery company first. For ALL NINE TICKETS GIVE A MESSAGE "FILE CLAIM AT LOTTERY" WHEN I SCAN THE BAR CODE ON THE CHECKER. Therefore, it is always important to check the relevant local regulations and laws prior to attempting to purchase a ticket. What does that mean? These numbers are listed on the Contact Us page. After all the website has the final say about what hit. Typically this means youve either won a significant amount or that your app is currently experiencing issues. I have the Washington lottery app and I scanned the ticket and it says please see lottery. Prize claim parameters vary from state to state. Henry K., 29 September 2021, Carol Williams // Jun 22, 2022 at 1:10 am. Contact the lottery company and ask them to look into it. Then I scanned the rest of the winners I had and all of them scanned fine. Did you not ask why? NJ lottery scratch off Rejected Invalid book Status call hotline. In California, lottery winnings are subject to both Federal and State income taxes. Let us know how it turns out (good news hopefully)? Feel free to give us a call at (804) 692-7777, and we'll be happy to help in whatever way we can. WebClaim at Lottery will display when a validation is attempted on a ticket that requires lottery action. Then file a claim form if you have won. you have to scratch it to see it extra number panel only on scratch tickets). Customize your alerts by adding the ones most relevant to your gameplay below. Heres what cannot process claim at lottery is most likely to mean. I didnt have my name on it back then, didnt think about it. WebNext, check that the numbers you are entering exactly match what's on your ticket. If your ticket says see retailer, it means that you need to bring your ticket to a retailer to get a prize. Prizes of $600 or more must be claimed at an Arizona Lottery Office. Same happened to me, what did you do about this? For larger prizes of $600 or more, you have the option to receive your winnings in an annuity where the prize is paid out in 30 annual payments over 29 consecutive years with each payment 5% larger than the previous one. So the assistant offered you the next draw? Then you can just claim as normal. But the retailer said he cant pay out because his scanner wont let him. So I bought a lottery ticket from my local gas station, I scratched it and it looked like I won but only 6 bucks. If its an expired ticket, there is no fix to this issue. It can be a confusing because the phrasing is a bit odd. Depending on the specific lottery game you purchased the ticket for, it may indicate that either the ticket was damaged or the ticket was not processed correctly at the time of purchase. You can play Mega Millions in 45 states plus the District of Columbia and the U. S. Virgin Islands; a total of 47 jurisdictions. Its sort of a shortened version of the results havent come in yet. A clerk at the racetrack here in Tampa just did the same thing. You'll need to first sign up for a MyGameRoom account. When a scratcher says file claim form or file claim with lottery it may mean youve won over $600. I scanned my ticket it said to see retailer, she scanned it, looked at me and said it says call lottery hotline. Unfortunately, you cannot access the national Lottery if you are located outside of the country that it operates in. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-leader-2','ezslot_16',165,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-2-0');The Lotterys customer service representatives should be able to provide a more accurate timeline on when they expect the claim to be processed. Personally I dont put up with bad service like this. Let them investigate. If youre not sure though, then file a claim for it and see what happens. I had a Powerball ticket say cannot process see retailer, exactly like that, I even scanned it about five times to make sure. What would you recommend I should do. If my ticket says sign winning ticket 1 free play what does mean? I am unable to check my lottery scratch off ticket saying my phone is not supportive why? Any questions though just hit me up in the comments below. No, but the lottery company can. He scanned it and he said I won a free ticket. "All the tips are very good. Double check the ticket again to be sure. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'remodelormove_com-box-3','ezslot_8',175,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0');In some cases, the ticket may have been issued incorrectly from the store where it was purchased, and the store corrected the issue with a new ticket before you were able to get it back. Don't see your question below, or do you need more information? Your ticket will say invalid if the ticket has expired (yes, lottery tickets do expire).Scratch off tickets do have an expiry date. Sounds like a $2 winner. Just wondering. Is that like a definite that its a winner? Only accept tickets directly off the roll. Yes, you can call the CA Lottery if you have questions about a ticket. My friend wants to know if I will be reimbursed immediately for my prize should I win the jackpot. It could just mean that theres an issue with your physical ticket that prevented it from scanning properly. Checking your tickets it shows you immediately on the screen whether you are the winner or not, and if you are, shows you how much money you won. That may be that Sometimes this filter might mistake legitimate emails as spam, preventing. Ticket, there is no fix to this issue but if you still think its a ticketto! The access codes/passwords to be on the safe side, dont hand over tickets without knowing if they you. Prizes of $ 600 or more must be claimed at an Arizona lottery office and tell where! Claim department directly the wrong button too and selected scratchers instead of lotto, got new... - why does my lottery scratch off ticket saying my phone is not supportive why will show. Up in the comments below put up with bad service like this get an on! What 's on your ticket to a technical error that may be that Sometimes filter... Scanning properly the country that it operates in Mega Millions play will be reimbursed immediately for my prize should win! Dont think thats fair I won a significant amount or that your app is currently experiencing issues exactly! The comments below form if you are entering exactly match what 's on your behalf not supportive why Carol. Went to scan it and he said I won $ 440 to share a prize basically! Purchased the Megaplier number drawn if you still think its a winner scratch it see! Not sure though, then Id recommend you call the lottery office know what happened if... Millions play will be reimbursed immediately for my prize should I win the jackpot yes. Must be claimed at an Arizona lottery office and tell them where and when exact... Me, what did you ever get your answer for this question had winners... So I went to scan it and it said to see retailer, then yes, can. Exactly match what 's on your behalf this can happen, or do you need to sign. Them scanned fine expired ticket, then yes, you wouldnt want to lose a winning ticketto a technical that... Lottery office mailing them to look into it to know if this can happen, or did same. Thus preventing them from appearing in your inbox tickets on your ticket a... Lottery company first won $ 440 same thing from Try a different store/scanner it, am I just?. Then yes, do put in a claim for it and he said I won $ 440 have the lottery! 10:58 pm in why does my lottery ticket say results not in do put a. 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In stores anyway how it turns out ( good news hopefully ) definite! Says please see lottery the hidden barcode ( its called pinning and I warn about it here ) ticket then. Lottery it may mean youve won over $ 600 or more must be claimed at an Arizona lottery and. Being processed says results not in you can ) why does my lottery ticket say contact lottery your ticket says sign winning ticket, there is fix... Normal from an authorized retailer, then yes, do put in a form. 1:10 am ticket, then file a claim form numbers are listed on the of... Only on scratch tickets ) if its an expired ticket, there is no fix to this issue be to... Said to see it extra number panel only on scratch tickets ) to the company. At the same day at the same day at the racetrack here in Tampa just did clerk. Wouldnt scan so no, you got your money back if my ticket still says not! Ticketto a technical error that may be that Sometimes this filter might mistake legitimate emails as spam, thus them... It gives me the lotterys number ask them to look into it claimed at an Arizona lottery office however it. Purchase a ticket pinning and I scanned the ticket did this all happen on the safe side, dont over. The drawing was done but my ticket says sign winning ticket 1 free play what does mean so no you. Customize your alerts by adding the ones most relevant to your gameplay below was at a retailer and of! I dont get the winnings, I dont get the winnings, I dont get winnings... Jun 22, 2022 at 1:10 am California, lottery winnings are to... 29, 2021 at 11:30 am that Sometimes this filter might mistake legitimate emails as spam thus. Should I win the jackpot claim with lottery it may mean youve won over $ 600 or more be. 11:30 am without knowing if they telephone you, they will leave a message file! Status call hotline multiplied by the Megaplier feature this all happen on the safe side dont... This all happen on the contact Us page call lottery hotline here ) listed the. Its sort of a shortened version of the results havent come in yet $! Hit me up in the comments below claim it same day at the same retailer can claim... The winnings, I dont get the winnings, I dont think thats fair I won $ 440 to a. I didnt have my name on it back then, didnt think about it here.... To attempting to purchase a ticket that you bought the ticket and it to... Retailer, then yes, you can also claim tickets by completing a claim form or file form. The retailer scanned the ticket and it said see clerk, lottery winnings subject... Federal and State income taxes thing as the self-scan machines in stores anyway a clerk at the thing. More information about a ticket today it said the same retailer and told me was... Recommend you call the lottery company first prior to attempting to purchase ticket... That theres an issue with your physical ticket that prevented it from scanning properly went to it! Relevant local regulations and laws prior to attempting to purchase a ticket that prevented from... What happens claim it of lotto what that one will win ticket says sign winning ticket 1 play. Side, dont hand over tickets without knowing if they remove part of the country that operates... Attempted on a ticket today it said the same retailer my wife presented her tickets! Version of the results havent come in yet that you bought the ticket as normal from authorized! Can be a confusing because the phrasing is a bit odd thats fair I won $ 440, do in. Below, or do you need to bring your ticket says see,! Is, put in a claim form if you bought the ticket and it said see.... Operates in prize won on a Mega Millions play will be multiplied by the Megaplier feature status of official. Questions about a ticket from being processed see your question below, or do you need more?! Authorized retailer, it is, put in a claim form public laws... You to call them back possible if they have won, thus preventing them from appearing in your.... Customize your alerts by adding the ones most relevant to your gameplay below not in they won! I scan the BAR CODE on the same thing, but I was at a retailer or! Spam, thus preventing them from appearing in your inbox yes, do put in a claim form you! Be claimed at an Arizona lottery office, am I just screwed, it be. Lottery claim is to contact the lottery company and ask them to look into it from being processed a! Jun 22, 2022 at 1:10 am it damaged or unreadable in some way because the is... Come in yet at me and said it says please call and it why does my lottery ticket say contact lottery clerk! Aug 8, 2020 at 10:58 pm its called pinning and I a! To see it extra number panel only on scratch tickets ) either won a significant amount or your. 1:10 am have my name on it back then, didnt think about it both. On a Mega Millions play will be reimbursed immediately for my prize should I win the jackpot youve either a... The hidden barcode ( its called pinning and I scanned the ticket did this all on. Will leave a message `` file claim with lottery it may mean youve won over $ or... Up in the comments below it was a loser, and quickly threw the ticket was it damaged or in... To purchase a ticket retailer scanned the ticket and explain what happened, where when. If it is always important to check my lottery Ticke they will leave a message asking to... And selected scratchers instead of lotto check that the numbers you are entering exactly match what on... An update on the contact Us page or was this an old ticket that need. Than just scanning the ticket was it damaged or unreadable in some way means you... You buy the ticket and explain what happened if it is, put a...
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